Contact information
Contact Information
We are committed to providing responsive customer service and clear communication throughout your shopping experience.
If you have questions about products, staging inventory, freight delivery, or existing orders, please contact us using the information below.
Business Name
T & D Big Venture LLC DBA Curated Living
Customer Service Email
[Insert Customer Service Email Address]
Example: teresa@teresamccormick.com
Phone
Example: (702) 321-9296
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM (Pacific Time)
Saturday – Sunday: By appointment or limited response
Order Support
For questions regarding:
-
Order status
-
Freight delivery scheduling
-
Product availability
-
Returns or damage claims
Please include your order number in all correspondence so we can assist you quickly.
Freight & Delivery Communication
Because many items ship via LTL freight carriers, customers may also be contacted directly by the carrier to schedule delivery appointments.
It is the customer’s responsibility to:
-
Provide accurate phone and email contact details
-
Respond to carrier scheduling calls
-
Be available for delivery windows
Missed appointments may result in redelivery fees.
Response Time
We aim to respond to all inquiries within:
-
24–48 business hours for email
-
Same day or next business day for phone calls
Response times may be extended during holidays or high-volume sales periods.
Design & Staging Inquiries
For staging services, design consultations, or real estate preparation services, please submit an inquiry through our website contact form so we can better understand your project needs.
Thank you for shopping with us and supporting our design-forward furniture and staging collections.