Shipping policy
Shipping Policy
Thank you for shopping with us. Because many of our products include furniture, staging pieces, and oversized décor, shipping is handled differently than standard parcel deliveries.
Order Processing
Orders are processed within 3–7 business days unless otherwise noted. Custom, made-to-order, or staging inventory pieces may require additional preparation time.
You will receive a confirmation email once your order has shipped.
Shipping Methods
We ship using a combination of:
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Standard parcel carriers (UPS, FedEx, USPS) for smaller items
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LTL Freight Carriers for furniture and oversized products
Freight carriers may include providers such as SAIA, Estes, XPO, or similar national carriers.
Freight Delivery (LTL Shipments)
LTL deliveries typically include:
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Curbside delivery
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Scheduled delivery appointment
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Signature required
Additional services may incur fees:
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Liftgate service
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Inside delivery
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White-glove delivery
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Debris removal
If these services are required, please contact us before ordering.
Delivery Timeframes
Estimated transit times:
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Parcel: 3–7 business days
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Freight: 7–21 business days depending on distance and carrier scheduling
Delays may occur due to weather, carrier capacity, or holidays.
Shipping Damage
Please inspect all freight deliveries upon arrival.
If damage is visible:
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Note damage on the delivery receipt
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Take photos immediately
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Contact us within 48 hours
Failure to report damage within this window may limit claim eligibility.
Shipping Areas
We currently ship within the continental United States.
For Alaska, Hawaii, or international shipping, please contact us for a custom quote.